Support services are available for Morocco e-Visa applicants. Contact information for email and phone support is provided below.
Support services are available to assist with questions or concerns about Morocco e-Visa applications. Multilingual support staff can provide assistance in various languages.
Available 24/7
Email inquiries are typically answered within 2-4 hours during business hours and within 24 hours on weekends.
Monday to Friday: 8:00 AM - 4:00 PM (GMT+2)
Phone support is available in multiple languages.
Call us in your preferred language
German support line
Polish support line
Spanish support line
Chinese support line
French support line
Morocco e-Visa services are provided by International Visa Service, a trusted visa processing company.
Company Name:
International Visa Service Sp. z o. o. sp. k.
Tax ID (NIP):
PL9542766476
Registered Address:
Graniczna 29 street
40-017 Katowice
Poland
Our support team operates during the following hours:
Monday - Friday: 8:00 AM - 4:00 PM (GMT+2)
Saturday - Sunday: Closed
Please note that phone support is not available on public holidays.
Available 24/7
Email support is available around the clock, every day of the year. We aim to respond within 2-4 hours during business hours.
Before contacting us, check if your question is answered below
You can check your application status online using your reference number. Visit our Check Status page and enter your reference number and email address.
If you notice an error after submitting your application, please contact us immediately via email at support@evisa.express with your reference number. Include details about the mistake and the correct information.
Email inquiries are typically answered within 2-4 hours during business hours (Monday-Friday, 8 AM - 4 PM GMT+2). For urgent matters, we recommend calling our phone support during business hours for immediate assistance.
Visa fees are non-refundable as they cover the processing costs regardless of the outcome. However, if your application is rejected due to an error on our part, please contact us to discuss your specific situation.
Start your Morocco e-Visa application now and receive your visa within 3-5 business days.
Start Application