Why Was My Morocco e-Visa Application Denied?

Understanding common reasons for rejection and how to avoid them in your application process.

Understanding Morocco e-Visa Rejection

Common reasons and how to prevent application denial

Receiving a rejection notification for your Morocco e-Visa application can be frustrating, especially when you have travel plans in place. Understanding the most common reasons for rejection can help you avoid these issues and increase your chances of approval on your next attempt.

The Morocco e-Visa system has specific requirements that must be met for successful approval. Applications are reviewed by immigration authorities who verify all submitted information and documents against established criteria. When an application fails to meet these standards, it results in rejection.

This guide explains the primary reasons why Morocco e-Visa applications are denied and provides practical advice on how to address these issues. Whether you're applying for the first time or reapplying after a rejection, understanding these factors will help you submit a stronger application.

Most Common Reasons for Morocco e-Visa Rejection

Key factors that lead to application denial

1. Expired or Invalid Passport

One of the most frequent reasons for rejection is submitting an application with a passport that does not meet validity requirements. Your passport must be valid for at least 6 months from your planned date of entry into Morocco. If your passport expires within this timeframe, your application will be automatically rejected.

Additionally, damaged passports with torn pages, water damage, or illegible information may also lead to rejection. Ensure your passport is in good condition before applying.

2. Poor Quality Photo or Passport Scan

Photo-related issues are among the leading causes of e-Visa rejection. Common problems include:

  • Incorrect background color: Photos must have a plain white, light grey, or light blue background
  • Wrong dimensions: The photo must be 35mm x 45mm with the head occupying 70-80% of the frame
  • Poor image quality: Blurry, pixelated, or low-resolution photos are not acceptable
  • Wearing glasses: Glasses are not permitted unless medically required
  • Incorrect expression: You must maintain a neutral expression with mouth closed
  • Old photos: Photos must be taken within the last 6 months

Similarly, passport scans must be clear, complete, and show all four corners of the bio-data page without shadows or glare.

3. Incomplete or Incorrect Information

Providing incomplete or inaccurate information in your application form is a common reason for rejection. This includes:

  • Misspelled names that don't match your passport exactly
  • Incorrect passport numbers or dates
  • Missing required fields in the application form
  • Inconsistent information across different sections
  • Wrong travel dates or purpose of visit

Always double-check all information before submitting your application to ensure it matches your passport and supporting documents exactly.

4. Criminal Record or Previous Visa Violations

Applicants with a criminal record or history of immigration violations face a higher risk of rejection. This includes:

  • Previous overstays in Morocco or other countries
  • Violations of visa terms during past visits
  • Criminal convictions, particularly for serious offenses
  • Being previously deported from Morocco or other nations
  • Providing false information in previous visa applications

If you have any of these issues in your history, it's advisable to consult with immigration authorities or consider applying through a Moroccan embassy or consulate where you can explain your circumstances.

Document-Related Rejection Reasons

Missing or inadequate supporting documents can lead to application denial. Common document issues include:

Missing Required Documents

  • Residence permit: Certain nationalities must provide a valid residence permit from approved countries
  • Multiple-entry visa: Some applicants need to submit a valid multiple-entry visa
  • Proof of accommodation: Hotel reservations or host information may be required
  • Travel itinerary: Flight bookings showing entry and exit dates

Invalid Supporting Documents

Even when documents are provided, they may be rejected if they:

  • Have expired or will expire before your travel dates
  • Are not in the required format (JPG, JPEG, or PNG)
  • Exceed the maximum file size (200-500 KB)
  • Are illegible or of poor quality
  • Don't match the information in your application
Visa application documents showing rejection stamp
Immigration officer reviewing visa application

Security and Eligibility Concerns

Security Screening Issues

All e-Visa applications undergo security screening. Applications may be rejected if:

  • The applicant appears on security watch lists
  • There are concerns about the purpose of travel
  • Background checks reveal inconsistencies
  • The applicant poses a potential security risk

Nationality and Eligibility

Not all nationalities are eligible for the Morocco e-Visa. Your application will be rejected if:

  • Your nationality is not on the eligible countries list
  • You don't meet additional requirements for your nationality
  • You lack the required residence permit or visa from approved countries

Always verify your eligibility before applying to avoid unnecessary rejection and fees.

Financial and Travel Plan Concerns

Demonstrating adequate preparation for your trip

Insufficient Proof of Financial Means

While not always mandatory for the e-Visa application itself, immigration authorities may reject applications if there are concerns about your ability to support yourself during your stay. Upon arrival in Morocco, travelers must demonstrate proof of financial means showing at least €70 per day for their intended stay.

If your application raises concerns about financial capability, it may be rejected. This is more common when:

  • The stated purpose of visit doesn't align with your profile
  • Your travel plans appear unrealistic or suspicious
  • There's no evidence of accommodation arrangements
  • Your employment or financial status is unclear

Unclear or Suspicious Travel Plans

Applications may be rejected if your travel plans appear unclear, inconsistent, or suspicious. Red flags include:

  • No return or onward ticket information
  • Extremely short or unusually long stays
  • Frequent previous visits to Morocco
  • Inconsistencies between stated purpose and travel dates
  • Lack of accommodation details

Ensure your application includes clear, consistent information about your travel plans, including dates, accommodation, and purpose of visit.

Prevention is Better Than Rejection

Most e-Visa rejections can be avoided by carefully reviewing all requirements before submission. Take time to ensure your documents meet specifications, your information is accurate, and your passport is valid.

The approval rate for Morocco e-Visa applications exceeds 99% when all requirements are properly met.

What to Do If Your Application Is Rejected

Steps to take after receiving a rejection notification

1. Review the Rejection Notification

When your application is rejected, you will receive an email notification explaining the reason for denial. Carefully read this notification to understand what went wrong. Common rejection reasons will be clearly stated, such as:

  • Incomplete application form
  • Poor quality documents
  • Passport validity issues
  • Eligibility concerns
  • Security-related issues

2. Address the Issues

Before reapplying, take steps to resolve the problems that led to rejection:

  • For photo issues: Take a new photo that meets all photo requirements
  • For passport problems: Renew your passport if it's expiring soon or damaged
  • For document issues: Obtain the correct documents in the proper format
  • For information errors: Gather accurate information and verify it against your passport

3. Consider Alternative Options

If your e-Visa application is rejected, you still have options:

  • Reapply for the e-Visa: After addressing the rejection reasons, you can submit a new application
  • Apply through an embassy: Visit the nearest Moroccan embassy or consulate to apply for a traditional sticker visa
  • Seek professional assistance: Contact support services for guidance on your specific situation

Note that visa application fees are non-refundable, even if your application is rejected. Make sure to address all issues before reapplying to avoid additional fees.

4. Contact Support for Assistance

If you're unsure about the rejection reason or need help with your reapplication, contact the support team. They can:

  • Explain the specific reasons for your rejection
  • Guide you through the reapplication process
  • Review your documents before submission
  • Provide advice on alternative visa options

Tips to Avoid Morocco e-Visa Rejection

Follow these best practices to maximize your chances of approval:

Before You Apply

  • Verify your nationality is eligible for the e-Visa
  • Check your passport validity (minimum 6 months)
  • Gather all required documents in advance
  • Take a compliant photo following exact specifications
  • Prepare clear scans of your passport bio-data page

During Application

  • Fill out all required fields completely
  • Enter information exactly as it appears on your passport
  • Double-check all dates, numbers, and spellings
  • Upload documents in the correct format and size
  • Review your entire application before submission

After Submission

  • Save your application reference number
  • Monitor your email for updates (check spam folder)
  • Track your application status regularly
  • Respond promptly if additional documents are requested
  • Print your e-Visa once approved
Person carefully reviewing visa application form

Frequently Asked Questions About Visa Rejection

Common questions about Morocco e-Visa denial

Can I reapply after my Morocco e-Visa is rejected?

Yes, you can reapply for a Morocco e-Visa after rejection. There is no mandatory waiting period between applications. However, it's important to address the issues that led to your initial rejection before submitting a new application.

Review the rejection notification carefully, correct any errors, and ensure all documents meet the requirements. Keep in mind that application fees are non-refundable, so you'll need to pay again when reapplying.

Will I get a refund if my e-Visa application is rejected?

No, visa application fees are non-refundable according to immigration authority policies. This applies whether your application is approved, rejected, or withdrawn. The fees cover the cost of processing and reviewing your application, regardless of the outcome.

To avoid losing money on rejected applications, carefully review all requirements and ensure your application is complete and accurate before submission.

How long does it take to find out if my application is rejected?

The standard processing time for Morocco e-Visa applications is 3-5 business days. If your application is rejected, you'll typically receive a notification within this timeframe.

In some cases, applications may be rejected earlier if there are obvious issues such as an expired passport or ineligible nationality. You'll receive an email notification explaining the reason for rejection.

Can I appeal a Morocco e-Visa rejection decision?

The e-Visa system does not have a formal appeals process. However, if you believe your application was rejected in error, you can:

  • Contact the support team to discuss your case
  • Provide additional documentation or clarification
  • Submit a new application with corrected information
  • Apply for a traditional visa through a Moroccan embassy or consulate

For serious cases involving security concerns or previous violations, consulting with immigration authorities or legal experts may be necessary.

What if I made a small mistake in my application?

If you notice a mistake after submitting your application, contact support immediately. Depending on the processing stage, it may be possible to correct the error before your application is reviewed.

Minor spelling errors or typos may not always lead to rejection, but significant discrepancies (such as wrong passport numbers or dates) will likely result in denial. It's always better to catch and correct mistakes early.

Does a previous rejection affect future applications?

A previous rejection for technical reasons (such as poor photo quality or incomplete information) generally does not negatively impact future applications, provided you address the issues that led to rejection.

However, rejections due to security concerns, criminal records, or previous immigration violations may affect future applications. In such cases, it's advisable to consult with immigration authorities about your eligibility before reapplying.

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Related Resources and Information

Additional guides to help with your Morocco e-Visa application

Understanding rejection reasons is the first step toward a successful application. By following the guidelines and ensuring all requirements are met, you can significantly increase your chances of approval.

Start Your Application Application Guide

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