Monitor your application progress online from submission to approval. Check your status anytime using your reference number and email address.
Real-time tracking for your electronic visa application
After submitting your Morocco e-Visa application, you can track its progress online at any time. The status tracking system provides real-time updates on your application, allowing you to monitor each stage from initial submission through final approval. This transparency ensures you stay informed throughout the entire processing period.
Tracking your application is simple: You need only your Order ID (reference number) and the email address you provided during application. The system displays your current status, which may show as "In Process," "Approved," "Rejected," or "Additional Documents Required."
The Morocco e-Visa tracking system operates 24/7, enabling you to check your status from anywhere in the world. Most applications are processed within 3-5 business days, though processing times may vary based on application volume and verification requirements. Regular status checks help you plan your travel arrangements with confidence.
Your Morocco e-Visa application can display several different status types throughout the processing period:
This status indicates that your application is currently under review by immigration authorities. Documents are being verified, and background checks are being conducted. No action is required from you at this stage. Standard processing typically takes 3-5 business days.
Congratulations! Your e-Visa has been approved and will be sent to your registered email address as a downloadable PDF. Check your spam folder if you don't see the email in your inbox. Print or save a digital copy for your trip to Morocco.
Immigration authorities need more information to process your application. Specific instructions will be displayed on the status page. Upload the requested documents promptly to avoid delays in processing.
Your application has been denied by government authorities. You will receive detailed information about the reasons for rejection. You may still apply for a traditional sticker visa through the nearest Moroccan embassy or consulate.
Follow these simple steps to track your Morocco e-Visa
Your Order ID (also called reference number or file number) was provided in the confirmation email you received immediately after submitting your application. This unique identifier is essential for tracking your application status. Keep this number safe throughout the processing period.
Visit the tracking page on the website where you submitted your application. Look for a section labeled "Check Status" or "Track Application." The tracking tool is available 24/7 and can be accessed from any device with internet connection.
Input your Order ID and the email address you used during application. Both fields must match exactly with the information in the system. Double-check for any typing errors before clicking the "Check Status" button.
The system will display your current application status along with relevant information. If additional documents are needed, specific instructions will be shown. For approved applications, you'll see confirmation that your e-Visa has been sent to your email.
Based on your status, take the necessary next steps. If approved, download and print your e-Visa. If documents are required, upload them promptly. If rejected, review the reasons and consider alternative visa options or reapplication after addressing the issues.
To check your Morocco e-Visa application status, you need the following information:
Important: You cannot check your Morocco visa status using only your passport number. The Order ID and email address are mandatory for accessing the tracking system. If you've lost your confirmation email, check your spam folder or contact support for assistance.
Ensure all information is entered exactly as it appears in your application to avoid access issues.
Understanding what happens at each stage
You submit your Morocco e-Visa application with all required documents. You receive an immediate confirmation email containing your Order ID. Your application status shows as "In Process" and initial verification begins within 24 hours.
Immigration officers review your passport scan, photograph, and supporting documents. They verify that all information is accurate and complete. If any issues are found, you may receive a request for additional documents.
Security checks are conducted to ensure eligibility for entry into Morocco. This includes verification against immigration databases and security watchlists. Most applications pass this stage without issues.
Your application receives final approval or rejection. If approved, your e-Visa is generated and sent to your registered email address. The status changes to "Approved" and you can download your electronic visa immediately.
Note: Processing times may vary based on application volume, holidays, and the completeness of your documentation. Some applications may be processed faster, while others might take slightly longer. Learn more about processing times.
Regular status checks help you plan your travel with confidence. The tracking system provides real-time updates, ensuring you're always aware of your application progress.
Check your email regularly for notifications and updates from the immigration authorities.
Solutions to frequent tracking problems
If you're unable to access the status tracking page, verify that you're using the correct website URL. Clear your browser cache and cookies, then try again. Ensure your internet connection is stable. If problems persist, try accessing the page from a different browser or device.
Double-check that you're entering your Order ID exactly as it appears in your confirmation email. The reference number is case-sensitive and may include letters and numbers. Avoid adding spaces before or after the ID. If you still cannot access your status, contact support with your email address and passport number.
Standard processing takes 3-5 business days. If your status remains "In Process" beyond this timeframe, check your email (including spam folder) for any requests for additional information. Processing may take longer during peak travel seasons or holidays. If more than 7 business days have passed, contact support for an update.
Check your spam, junk, or promotions folder as emails can sometimes be filtered incorrectly. Add the sender's email address to your contacts to ensure future emails reach your inbox. If you still cannot find the confirmation email, contact support with your full name, passport number, and application date.
Read the specific instructions displayed on the status page carefully. Upload the requested documents in the correct format (usually JPG, PNG, or PDF). Ensure files are clear, readable, and meet size requirements. Submit documents promptly to avoid further delays in processing.
Once your Morocco e-Visa application status changes to "Approved," follow these important steps:
Your approved e-Visa will be sent as a PDF attachment to your registered email address. The email typically arrives within minutes of approval. Check your spam folder if you don't see it in your inbox immediately.
Open the e-Visa PDF and carefully review all information. Verify that your name, passport number, dates, and other details match your passport exactly. Any discrepancies should be reported immediately to avoid issues at the border.
Print at least two copies of your approved e-Visa on standard A4 or letter-size paper. Keep one copy with your travel documents and another as a backup. While Morocco accepts digital copies, having a printed version is highly recommended.
Store the e-Visa PDF on your phone, tablet, and cloud storage. Email a copy to yourself at an alternative email address. Having multiple digital backups ensures you can access your e-Visa even if you lose the printed copy.
Review the entry requirements for Morocco. Ensure you have all necessary documents including your passport, e-Visa, return ticket, and proof of accommodation. Familiarize yourself with the validity period and stay duration of your visa.
Common questions about checking your application status
You can check your status as often as you like, but checking once daily is usually sufficient. The system updates in real-time, so you'll see changes immediately when your status is updated. You'll also receive email notifications at key stages of processing.
Avoid checking too frequently as it won't speed up the process. Standard processing takes 3-5 business days, so expect status changes within this timeframe.
No, you cannot check your Morocco visa status using only your passport number. The tracking system requires your Order ID (reference number) and the email address you provided during application.
These details ensure secure access to your application information. If you've lost your Order ID, check your confirmation email or contact support for assistance.
An "Unknown" or "Not Found" status usually indicates one of the following issues:
Verify your details are correct and try again. If the problem persists after 24 hours, contact support with your application details.
Yes, you should receive email notifications at important stages of your application process, including:
Always check your spam folder as these emails may be filtered. Add the sender to your contacts to ensure emails reach your inbox.
To ensure your Morocco e-Visa is authentic:
If you have any doubts about authenticity, contact support before traveling to Morocco.
No, checking your Morocco e-Visa application status offline is not possible. You must use the online tracking tool with your Order ID and email address on the website.
The tracking system requires an internet connection to access the database and display real-time status information. However, you can access the tracking page from any device with internet connectivity, including smartphones, tablets, and computers.
Understanding rejection and your options
If your Morocco e-Visa application status shows "Rejected," don't panic. While disappointing, you still have options for traveling to Morocco. The rejection decision is made by government authorities based on specific criteria and regulations.
When your application is rejected, you'll receive notification via email and through the status tracking system. The notification typically includes the reason for rejection. Common reasons include incomplete documentation, passport validity issues, previous immigration violations, or security concerns. Review the common reasons for rejection to understand what may have caused the denial.
Even if your e-Visa is rejected, you can still apply for a traditional sticker visa through the nearest Moroccan embassy or consulate. This process involves an in-person visit or mail application, but it may be successful even after an e-Visa rejection. Embassy staff can provide guidance on strengthening your application.
In some cases, you may be able to reapply for an e-Visa after addressing the issues that led to rejection. If the rejection was due to correctable mistakes such as poor photo quality or incomplete documents, you can submit a new application with proper documentation. However, if the rejection was due to security or eligibility concerns, reapplication may not be successful.
If you need help understanding your rejection or exploring alternative options, contact the support team. Provide your Order ID, passport number, and details about your rejection. Support staff can review your case and provide guidance on the best course of action for obtaining a visa to Morocco.
Support resources for tracking your Morocco e-Visa
If you're experiencing issues checking your application status or have questions about your current status, support is available through multiple channels. The support team can assist with tracking problems, status inquiries, and general questions about the Morocco e-Visa process.
When contacting support about your application status, please provide the following information:
Support is available via WhatsApp, email, and live chat. Response times vary but most inquiries are addressed within 24 hours during business days.
For more information about the application process, visit our step-by-step guide or check the contact page for support details.